What's New

For All Exchanges

How many thoughts should they rate?

Our research has shown that about 30 ratings per thought will give the average exchange great results. So we’ve tweaked the star meter to help participants do just that. The meter now looks full at 30 thoughts, and the numbers 10 & 20 have been added as mile markers along the way. Don’t need anyone running out of gas!

We’ve also updated the messaging to guide people along:

You’ve rated 10 thoughts!
Thank you for your ratings so far

Great! You’ve rated 20 thoughts!
Your ratings help shape the results of this exchange

Wow! You’ve rated 30 thoughts!
Go to Discover to check out results

Adding clarity when an exchange is closed

Messages have been added to raise participants’ awareness that an exchange is closed and to clarify why they are not able to participate at this time. The messages are also aimed to encourage them to explore the results by visiting Discover.

For Advanced Exchanges

Customize your welcome title

You’re no longer stuck with a welcome title that doesn’t meet your needs. In addition to welcome text, you can create a custom welcome title -- with a couple parameters (70 characters over 2 lines). Keeping it short and sweet is always best!

The Welcome screen, complete with newly customizable title text.

Discover Dashboards just keep getting better

• For clarity and consistency we’ve changed ‘participants’ to mean and measure the same thing across all views. Smart, hey?
  
  
• A ‘participant’ is anyone who has clicked an invitation link and made it past the privacy policy pop-up (say that 5 times fast!). If they make it that far they count, simple as that, regardless if they share a thought, rate an idea or view the results.
  
  
• The Demographics tab has two updates: 1) we now show stats for multi-language exchanges, and 2) the pie charts have been changed so that they all display percentages.

Check out the Bayesian (ˈbāzēən) Average (yeah, we didn’t know what that meant either!)

Some thoughts get enough ratings to move out of “pending”, but don’t get as many ratings as others, which leaves them ranked highly but without the participant numbers to support that ranking. As a leader we can be left wondering how to interpret those thoughts.

That’s where the bayesian average comes in! A bayesian average option allows thoughts to be viewed with a weighted average based on the number of ratings.

A settings icon has been added to the Top thoughts tab to show rank results by:

• Simple average: sum of ratings divided by total number of ratings per thought.
• Bayesian average: weighted average per thought that accounts for how many ratings there are across all thoughts.

We now give the choice of how to rank results to best suit leaders’ needs.