ThoughtExchange version 7.0 is coming your way on Tuesday, December 5 @ 8PM Pacific. In this update, we’re rolling out survey question topics, our new survey reporting, and improved moderation.
Note: Not all features are available on all accounts. If you would like to learn more about any of these features, please reach out to your ThoughtExchange representative.
New in this release:
Depending on your account settings, you may have noticed that since our last update we’ve added a new feature called survey topics to help leaders guide participants through their survey questions. Topics allow you to group related survey questions together and include a header and introduction text for each section. This is handy for when you are asking participants a series of questions about a particular subject, and then asking questions that are the same or similar about a different subject.
Compare survey topics
In this release, we’ve expanded the usefulness of survey topics into the analysis stage as well. Leaders can now look at favorability scores for individual questions and for topics overall.
Once you have selected which questions & topics you would like to compare, a graph is generated:
In the example above, the topics are highlighted in gray while the individual questions are expanded in white.
This feature also works to compare topics from two different engagements. You can choose these when configuring the tool at the top of the page:
New Survey Interactive Web Report
Keep interested parties in the loop by reporting back on your survey results; we’ve updated our interactive web report to be available for survey as well as Exchange results. Survey leaders and managers can create a new web report by clicking on the Reports icon on the left hand side of their survey Results.
We’ve made some improvements to the existing machine moderation feature.
Now, when you enable “machine moderation for identifying thoughts” the software will automatically report thoughts containing names, URLs, email addresses, phone numbers or addresses. We also show a summary of moderation settings in the Summary step when you’re drafting/editing your Exchange.
For customers working in education, the default machine moderation setting is now ‘On’, meaning you no longer need to remember to enable machine moderation in your Exchanges. If you prefer to have any of the moderation options off, you can still disable them in the Settings menu under the General tab.