It’s that time once again! ThoughtExchange version 6.5 (coming your way on Tuesday, Mar 28, 2023@ 8PM Pacific) has a bunch of great improvements including faster and more accurate AI-powered theming, ability to compare survey answers across multiple Exchanges, new Exchange invite options and much much more.
Enhanced Analytics
We’ve been rolling out our new results page over the past couple of updates and in version 6.5 we’ve made some big and exciting changes to expand its functionality. New for this update:
An Easier Way to Compare Theme Sets
The Topics section of the results page now allows leaders to select two theme sets at a time to overlay onto one another and make comparisons between them. This allows you to easily see and understand the relationships between your theme sets. Take a set of keyword themes and overlay a theme set that shows you high, moderate, and low-rated thoughts to identify key areas to devote your attention towards, or make any other comparison you like!
Improved Participation Groups Filter
In this update we’ve made it easier to compare your participation groups by enabling the filter on the results page to select multiple groups at a time. Combine groups with low participation or shared characteristics like school type or tenure to help you draw insights about their perspectives.
Compare Survey Questions
In our last update we launched our new Compare Exchanges tool that allows leaders to track changes in participation, topics, and the general ideas shared in their Exchanges over time. In this update we’ve added the ability to compare survey questions, too!
Now, if you’ve asked the same question(s) across multiple Exchanges, you will be able to see how response patterns have changed over time. This is great if you’re interested in seeing who your various Exchanges have reached and how those differences might account for changes in the top ideas; or maybe you want to track satisfaction before, during, and after making a change.
Results can be presented in a bar graph or table format and by raw counts or percentages using the icons in the upper right-hand corner of the Surveys section.
This feature is in beta, so if you would like access just email help@thoughtexchange.com and we can turn it on for you.
Differences Page
The new and improved Differences page adds some polish to a tool that is already a leader favorite. It is now easier than ever to find key insights about what divides participants and the common ground they share - something that is only possible using an Exchange.
Click “View more” on any Differences grouping to take a deep dive on the specific thoughts that were rated high and low by each group and to access a breakdown of their responses to your survey questions.
Moderate Page
The Moderate page brings all the functionality leaders are accustomed to in the Discover Dashboard into the new results page. Review reported thoughts and with the click of a button, decide what stays in the Exchange for your participants to rate, and remove anything that is inappropriate. Filter by participation groups or use the search bar to find the thoughts you’re after as quickly as possible.
Data Download
Another change to move some functionality from the Discover Dashboard into the new results page is the addition of the data download button (labeled “Export as CSV”) to the Survey Results tab. We’ve also updated the .csv file to show the types of survey questions used.
Download Images
Last, but not least, for the results page: we’ve added an “Export” button to the top right corner of every section. This option allows you to download and save a .png image of the visualization for easy sharing or inclusion in reports or slide decks.
Google and Outlook Calendar Integrations
With just a couple of clicks, leaders on our new user interface can now sync their Google and Outlook calendars with ThoughtExchange to keep track and be reminded of when they have Exchanges scheduled to launch and close. Calendar reminders will automatically appear for the launch and deadline date of any Exchanges you create once you’ve set up the integration.
Invitation Link for Scheduled Exchanges
Scheduling Exchanges is a great way to stay ahead of the curve, but leaders also want the ability to prep their communications before their engagements go live. With that in mind (and in response to the feedback we’ve received) we’ve made the Invite link for scheduled Exchanges available prior to launching them. Anyone who clicks the link will see a message telling them when the Exchange will be open and on the day it goes live the link will work as normal.
QR Code Invitations
What? You thought having the link for a scheduled Exchange was cool enough? Well, we don’t stop at “cool enough.” We’ve also updated the Invite button to automatically provide a QR code, too. It’s never been so easy to prep engaging material to get folks into your Exchange.
Survey Question Improvements
In our last update, we rolled out a suite of new Survey Question types, and in version 6.5 we’re continuing to expand and improve on that functionality.
Change Survey Question Type in Draft Exchanges
In our first iteration of the expanded survey questions feature, question types were locked in as soon as you left the survey question step. That felt too restrictive, so in this release we’ve changed things to provide more flexibility. The new question type needs to be compatible with the answer options you’ve provided (ex. A multiple choice question can be turned into a checkbox or dropdown style question, but not a satisfaction score question), but this change should make revising your draft Exchanges much quicker.
Bulk Answer Upload for multiple choice and checkbox questions
In our last update we gave leaders the ability to create response options for their dropdown style questions in batches by copying and pasting lists of options into a text box. In version 6.5 that same handy functionality is available for multiple choice and checkbox questions as well. Just click the “Bulk answers” option in the bottom left-hand corner of the question box and you’re off to the races. Be careful you don’t wear out the C and V keys on your keyboard.
More Themes Than Ever Before
We’ve expanded your theming options in this update by increasing the limit on the number of themes in any one set from 15 to 20. As always, a leader can also use summary themes to group similar ideas together and now have up to 20 themes within each summary theme. This change allows you to get that much more granular with your analysis.
Participant Experience Tweaks
In this update we’ve made a couple of changes to the participant experience as well. As we mentioned above, if a participant clicks a link for a scheduled Exchange, they will now see a message letting them know when they will be able to participate.
We’ve also changed the way survey questions are presented to help participants avoid missing a question and getting stuck. Survey questions will now appear one at a time and need to be answered before the participant is able to move on.
If you have any questions about these or any other features, drop us a line at help@thoughtexchange.com, we’d love to hear from you!
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