Participation reminders are sent to participants to help boost activity in engagements and lighten the management process for leaders. In an engagement, these reminders encourage participants to return to share and rate more ideas over the period that the engagement is open. Participants can receive a maximum of two reminders for any single engagement, depending on how long the engagement is open (we only send one reminder if the engagement deadline is 2 to 4 days from the launch date and no reminders if the engagement is open for 2 days or less); or the activity in the engagement (if no deadline is set, reminders go out following a decline in participation). In a survey, a reminder provides a nudge for those who have not yet completed the survey to complete their participation before the deadline passes.
Participants will only receive reminders if they have logged in with an email address and password to participate or if the leader of the engagement has invited them to participate using our Slack, MS Teams, or contact upload options. Leaders themselves will receive notifications regardless of the invitation method.
Leaders can choose to disable participation reminders (for their participants and themselves) by toggling the option OFF in the Settings menu.
To learn more about notifications and notification settings click here.