Participation reminders are sent to participants to help boost activity in Exchanges and lighten the Exchange management process for leaders. These reminders encourage participants to return to share and rate more ideas over the period that the Exchange is open. Participants can receive a maximum of two reminders for any single Exchange, depending on how long the Exchange is open (we only send one reminder if the Exchange’s deadline is 2 to 4 days from the launch date and no reminders if the Exchange is open for 2 days or less); or the activity in the Exchange (if no deadline is set, reminders go out following a decline in participation).
Participants will only receive reminders if they have logged in with an email address and password to participate or if the leader of the Exchange has invited them to participate using our Slack, MS Teams, or contact upload options. Leaders themselves will receive notifications regardless of the invitation method.
Leaders can choose to disable participation reminders for an Exchange (for their participants and themselves) by toggling the option OFF in the Exchange Settings menu.
To learn more about notifications and notification settings click here.