For many of us, it’s hard enough getting a selfie we like, let alone recording a video we're happy with. If you need to convert or shrink your video into a supported format, take a look below!

Attachments can be up to 400mbs and supported file types include doc.x, pdf, jpg, png, gif, and mp4.

NOTE: Sometimes the browser you are using and settings on your computer can effect how well a video uploads. 

1. Steps for Mac
• Launch Quicktime Player.
• Browse to the location of your video.
• Click File, and then highlight Export with your mouse.
• Select a lower resolution for the video, such as 720p or 480p.
• Pick an easy-to-find location, and save the video.
  
  
2. Steps for PC
• Download Handbrake (free)
• Handbrake can be found at https://handbrake.fr/downloads.php
  Note: This is a free download. You should not have to pay for it under any circumstances.
• Once you open Handbrake, you will see a few preset options along the right-hand sidebar. These presets will make things much easier, we promise!
  
• Open your video file by clicking Open Source and browsing to where it is saved on your computer.
• The default preset (in this case, Fast 1080p30) should do a nice job of compressing most video files down to a size which can then be uploaded without error.
• If you still get an error, you may need to select another option, such as 720p30.
• Under Destination, click Browse… and select a location to save the finished file.
• Give the green Start button (up near the top) a click. This should only take a minute or two. Now’s a good time (and excuse) to grab a coffee.
• Once it’s done, you can then upload and attach this new video file to your background.

Your video is now ready for prime time.