A Live Exchange is a dynamic way to gather real-time input from your staff, families, or community—right in the moment. Whether you're launching a new initiative, facing a big decision, or simply want to hear what’s top of mind, this format helps you listen deeply and respond meaningfully.
Here’s a guide to when to run one, how to do it effectively, and why it works so well in district settings.
What Is a Live Exchange?
A Live Exchange is a structured session where participants share their thoughts anonymously and rate others’ input in real time using our digital platform. It’s a powerful way to surface what matters most, spot themes quickly, and guide productive conversation. It works in person, virtually, or in hybrid settings.
When to Run a Live Exchange
Here are some of the most effective moments to use this format:
1. Town Hall or Staff Meetings
Why: These are moments when people want to be heard—and you need clear insight into their concerns, questions, or ideas.
Example: During a staff meeting about changes to the bell schedule, the superintendent launches a Live Exchange asking, “What questions or concerns do you have about the proposed schedule?” This helps surface what’s unclear or worrying staff in real time, so leaders can respond directly during the meeting.
2. Community Events or Information Nights
Why: Live exchanges turn passive audiences into active participants. They’re great for surfacing community questions or feedback in real time.
Example: At kindergarten registration night, the principal opens with a live exchange: “What questions do you have about starting school at [School Name]?” As parents submit and rate responses, leaders can address the most pressing topics on the spot.
3. Board Meetings or Public Hearings
Why: Collecting live feedback from families and community members can help board members understand what’s resonating and what needs more attention.
Example: Before presenting a new strategic plan at a board meeting, a superintendent runs a quick exchange: “What do you think is the most important priority for our district over the next 5 years?” The highest-rated thoughts inform the conversation that follows.
4. Conference Presentations
Why: It’s an engaging way to involve your audience and model community-centered leadership in action.
Example: A superintendent presenting on “Community Engagement in the Age of AI” kicks things off with an exchange: “What excites or concerns you most about AI in schools?” The real-time results shape the rest of the session.
5. Community Town Halls for Levies or Bonds
Why: These are high-stakes conversations where trust and transparency are critical. A live exchange gives community members a voice and helps you understand how to build support.
Example: At a town hall meeting about a proposed school bond, the superintendent asks, “What questions or concerns do you have about the upcoming bond measure?” The exchange helps identify where the community needs more clarity and what messaging may help increase understanding and trust.
Why It Works
- Captures authentic feedback instantly
- Identifies shared priorities and concerns
- Encourages participation from quieter voices
- Builds transparency and trust
- Keeps the conversation grounded in what matters most
For more information about how live Exchanges check out these Help Articles: