Thoughtexchange is an incredible tool for gathering and actioning feedback from groups of any size; but like any tool, you get your best results once you've learned how to use it.
If you’re a new leader getting started on your first exchange, the best way to ensure you know about all the great engagement tools and analysis features built into Thoughtexchange is to set up a training call with one of our coaches. If you need a hand getting in touch with the right person, feel free to drop us a line at firstname.lastname@example.org.
Once you’ve been trained, our Help Site is a great resource. It is full of tips, tricks, and video tutorials. The purpose of this article is to point you towards some of our handiest resources.
Creating and Managing an Exchange
The Creating and Managing Exchanges section of the Help Site is full of advice for Thoughtexchange leaders, and these articles (each with a video tutorial) in particular are helpful when you’re starting out:
- How to Create an Exchange - A step-by-step guide
- Managing an Exchange
- How to Design a Great Question
- Writing Your Introduction
Once you are ready to wrap up your exchange and dig into the results, the Discover Dashboard will become your new best friend. Make sure you get properly acquainted by reading and watching the videos on our Introduction to the Discover Dashboard. As you explore your results, keep an eye out for ideas for your next exchange.
Learning from the Pros
Whether you’ve run a handful of successful exchanges or are just starting out, there is always something to be learned from Thoughtexchange Coaches who have been at it for years, through dozens of exchanges and thousands of thoughts. Consider dropping in for one of our Master Class or Getting Started virtual events to learn about important topics and ask your burning questions.
You can also check out our library of on-demand Master Classes to see what you missed.
Stay Up to Date
We’re always working to make upgrades and improvements to Thoughtexchange based on the feedback we get from leaders and participants. Stay in the loop about recent updates by exploring our Release Notes. We host a virtual event following each new release and post video descriptions of each new feature to help you stay on the cutting edge.
We work hard to update and expand our Help Site regularly, but if you ever have questions or need a hand with anything, don’t hesitate to get in touch at email@example.com or by calling 1-800-361-9027 x4.