This article offers an explanation of how to use the Multi-Language Exchange feature. We also demonstrated this feature at our Web Event for Thoughtexchange version 4.5.8 on May 14, 2019. The video of that demonstration is included here. We hope you can join us for our next live Q&A about new features. Watch out for an email from us letting you know the details!
Enabling the multi-language features of Thoughtexchange can be a great way to reach more participants. It is also super easy.
When creating your exchange, pop into the Languages tab and select the languages you want to include. English must always be on, and you can also choose French and/or Spanish, which are both fully supported.
Note: You can only make changes to the Language settings before you launch your exchange.
When you have activated another fully supported language, additional tabs will appear at the top of the Question and Introduction sections. You can enter custom, translated text in these tabs.
Under the Languages tab, you can also activate the Support additional languages option (see the top image in the article), which turns on Thoughtexchange’s Web Messaging Platform. Using Google Translate, the Web Messaging Platform enables participation in over 100 other languages.
Participants simply need to enter the language of their choice, and the exchange is automatically translated for them.
Have questions? Feel free to reach out to your Client Success Manager or our Support Team to learn more.