• You are looking for structured feedback based on a set of predetermined questions and possible responses. 
• If you need to measure specific, predefined data points.
• Look at performance against industry standards
• Present a clear vote to your participants where you can quickly determine the most broadly supported option(s).
• When you are looking for Quantitative analysis (to measure something specific or for reporting purposes)
• When you want to gather demographic and/or census data.
• When you want to identify vulnerable populations - survey questions and analysis can help to dig deeper to identify groups and subgroups that need support
• When you want to conduct year over year comparison of your data points (our Compare Exchanges tool is handy for this.)
• When you want to make location-level comparisons to support growth and SIP
• When you want to use comparative analysis (correlations) between survey topics.

• When you want to engage in a two-way dialogue and gather qualitative feedback in a way that educates participants on the ideas of one another
• When you want to foster collaboration and build consensus toward a decision among stakeholders
• When you want to leverage collective intelligence of stakeholders to solve complex challenges
• When the objective is to surface new perspectives, challenge assumptions, and explore creative solutions.

Note: Keep in mind, survey questions can complement your open-ended Exchange question by helping you dig into what ideas resonated with different groups.